GetMeal Support

Support page draft for publication at https://getaimeal.com/support.

Contact

Email: support@getaimeal.com

GetMeal Support reads every message. Include your device model, iOS or Android version, GetMeal app version, and a short description of what happened.

Common Requests

### I cannot import a recipe

Send the recipe URL and what you expected GetMeal to capture. Some websites block automated access or use unusual recipe markup, but parsing can often be improved.

### I need to delete my account or data

Email support@getaimeal.com with the subject line:

Delete my GetMeal account

GetMeal Support will confirm the request and explain what data will be deleted.

### I want to export my recipes

Use the export feature in the app when available. If you cannot access your account, contact support@getaimeal.com.

### AI output looks wrong

Review AI-generated ingredients, cooking times, allergens, quantities, and food safety steps before cooking. Send the recipe or plan that looked wrong to GetMeal Support so the product can be improved.

### Purchase or refund help

App purchases are handled by Apple App Store or Google Play. GetMeal Support can help identify the issue, but refunds are processed through the relevant store account.

Links

Privacy Policy: https://getaimeal.com/privacy

Terms of Use: https://getaimeal.com/terms